Beyond Management: Coaching and Mentoring for Growth
Overview
As AI, automation, and digital transformation reshape workforce development, coaching and mentoring must evolve beyond traditional models. Leaders must integrate AI-driven insights, digital coaching platforms, and virtual mentoring techniques to support employees in a hybrid, technology-enhanced workplace.
This 5-day interactive training program is designed to equip managers with essential coaching and mentoring skills to enhance employee performance and development. Participants will learn to distinguish between coaching and mentoring, understand when to apply each approach, and practice structured models for effective conversations.
Through interactive discussions, role plays, and real-world scenarios, participants will develop the mindset and skillset of successful coaches and mentors. They will explore the Continuous Support and GROW coaching models, build trust and rapport in mentoring relationships, and learn strategies for providing constructive feedback, guiding career development, and fostering a culture of growth.
The final day focuses on reinforcing key learnings, integrating coaching and mentoring into daily leadership practices, and creating a personalized action plan to drive immediate impact.
By the end of this program, participants will have the confidence and tools to support, develop, and empower their teams, leading to improved performance, engagement, and long-term success.
Price: $4,500.00
5-Day Training Program (4 Hours per Day)
Delivery Methods
In person, virtual, or hybrid
✅ Interactive discussions and case studies
✅ Coaching and mentoring role plays
✅ Self-assessments and reflection activities
✅ Peer coaching exercises
✅ Practical application scenarios
Objectives:
By the end of this training course, participants will be able to:
✅ Understand the distinction between coaching and mentoring and when to apply each approach
✅ Know the key goals of coaching others for better performance
✅ Understand the skillset and mindset of a successful coach and mentor
✅ Practice two different coaching models (Continuous Support Model – GROW Coaching Model)
✅ Apply structured frameworks to conduct coaching and mentoring conversations with confidence
✅ Develop strategies to support employees’ long-term career growth and skills development
✅ Leverage AI-powered coaching platforms – Use AI-enhanced self-assessments, behavioural analytics, and feedback tools to support development
✅ Learn best practices for providing feedback, fostering trust, and maintaining professional mentoring relationships
Programme Outline
Day 1: Foundations of Coaching and Mentoring
📌 Objective: Introduce coaching and mentoring, establish key concepts, and differentiate their applications.
Module 1: Introduction to Coaching and Mentoring
- What is coaching? What is mentoring? Key differences
- The roles of a coach vs. mentor in employee development
- Understanding when to coach vs. when to mentor
- Three key goals of a coaching intervention
- 10 Coaching pitfalls to avoid
- AI in Coaching & Mentoring: How AI-powered platforms assist in tracking employee development, providing real-time feedback, and identifying learning gaps.
- The Role of Digital Coaching Tools: How technology enhances but doesn’t replace human-led coaching conversations.
🔹 Activity: Case Study Discussion – Identifying real workplace scenarios where coaching or mentoring would be most effective. AI vs. Human Coaching Analysis – Participants compare AI-generated feedback with human-led coaching insights and discuss key differences.
Day 2: Essential Coaching Skills & Models
📌 Objective: Develop the mindset and skillset of an effective coach and introduce coaching models.
Module 2: The Skills and Mindset of a Coach
- The necessary mindset of a successful coach
- The necessary skillset of a successful coach
- Directive vs. non-directive coaching language
- Evaluating your coaching skills – Self-assessment
🔹 Activity: Paired Coaching Exercise – Participants assess their coaching style and practice shifting between directive and non-directive approaches.
Module 3: The Continuous Support Coaching Model
- Specifying performance objectives
- Monitoring performance progress
- Appraising performance
- Providing positive feedback
🔹 Activity: Role Play – Participants conduct mini-coaching sessions using the continuous support model.
Day 3: The GROW Coaching Model & Introduction to Mentoring
📌 Objective: Apply the GROW coaching model and transition into mentoring techniques.
Module 4: The GROW Coaching Model
- Establishing the Goal
- Examining current Reality
- Exploring the Options
- Establishing the Will
🔹 Activity: Coaching Conversations in Pairs – Practice GROW model coaching conversations with peer feedback.
Module 5: Introduction to Mentoring
- Defining mentoring and its role in long-term employee development
- Understanding the stages of an effective mentoring relationship
- The importance of trust, a supportive environment, and active listening in mentoring
- AI & Data-Driven Mentoring: How AI-powered career mapping tools help mentors guide employees toward future career paths.
🔹 Activity: Discussion & Reflection – Participants reflect on personal experiences with mentors and what made those relationships successful. AI-Enabled Career Mentoring Simulation – Participants use an AI-powered career development platform to mentor a fictional employee.
Day 4: Developing Effective Mentoring Relationships
📌 Objective: Equip participants with practical mentoring techniques and strategies.
Module 6: Core Skills of an Effective Mentor
- Building trust and rapport with mentees
- Setting expectations and defining goals in mentoring relationships
- Providing guidance without giving direct solutions
- Active listening and powerful questioning techniques
🔹 Activity: Speed Mentoring Exercise – Participants rotate through quick mentoring conversations to practice rapport-building and asking insightful questions.
Module 7: Structuring Mentoring Sessions & Overcoming Challenges
- Structuring effective mentoring conversations
- Managing resistance and difficult mentees
- Maintaining a balance between support and challenge
- Ethical considerations and boundaries in mentoring
- Virtual & Hybrid Mentoring Strategies: Best practices for mentoring remote employees using digital coaching platforms.
🔹 Activity: Real-World Mentoring Scenario Discussions – Participants troubleshoot common mentoring challenges.
Day 5: Integration, Recap & Action Planning
📌 Objective: Reinforce learning, create an action plan, and ensure knowledge transfer.
Module 8: Applying Coaching & Mentoring in the Workplace
- When to coach, when to mentor – Real-life applications
- Creating a culture of coaching and mentoring in the organization
- AI for Measuring Coaching & Mentoring Impact: How AI-powered feedback loops help track progress, engagement, and behavioural change.
- Encouraging self-directed learning in employees
🔹 Activity: Team Discussion – How coaching and mentoring can improve performance.
Module 9: Personal Action Plan & Commitments
- Identifying areas for personal improvement in coaching and mentoring
- Developing a 30-day action plan for applying coaching and mentoring skills at work
- Setting up peer accountability partners
🔹 Final Activity: Practice & Feedback Sessions – Participants conduct live coaching and mentoring conversations with constructive feedback.
Key Takeaways:
This structured 5-day training program ensures that participants develop both coaching and mentoring skills, giving them the tools to support employee performance in the short term (coaching) and career growth in the long term (mentoring).