LEADING FOR EXCELLENCE: The Future of Performance Management

Overview

Performance Management is often reduced to a bureaucratic, box-ticking exercise, yet it is essential for creating a productive and engaged workforce. Effective performance management is a continuous and dynamic process that aligns employees with organizational objectives, promotes open communication, and fosters a culture of accountability and continuous improvement.

Performance management is evolving from a rigid, bureaucratic process to a dynamic, AI-enhanced system that optimizes team productivity, enhances engagement, and enables real-time feedback loops. AI-driven analytics, digital performance tracking, and automation tools are transforming how leaders set objectives, track progress, and drive employee growth.

Leading for Excellence: The Future of Performance Management course prepares leaders to leverage AI-powered performance insights, digital feedback platforms, and real-time data analytics to build a culture of continuous improvement, accountability, and high performance.

The course incorporates self-assessment, self-discovery, group exploration, facilitator-led discussions, game-based learning, practical exercises, role-playing, peer coaching, and best practice theory exploration to ensure deep learning and application.

Price: $4,500.00

5-Day Training Program (4 Hours per Day)

Delivery Methods

✅ Interactive & Experiential: A mix of self-reflection, case studies, and role-plays
✅ Self-Discovery & Self-Critique: Encouraging deep personal insights
✅ Group Exploration & Discussions: Peer learning and shared experiences
✅ Game-Based Learning: Engaging activities for concept reinforcement
✅ Best-Practice Theory: Grounded in evidence-based leadership models
✅ Action-Oriented: Every session includes personal and team action planning

Objectives:

By the end of this training programme, participants will be able to:
Explain their role in managing the performance of their team.
Describe the key stages in the performance management process.
Use performance management skills and techniques to create a development plan.
Develop techniques to address poor performance effectively.
Review specific performance challenges within their teams.
Follow an action plan to implement key development strategies.
Automate and personalize performance improvement plans – Use AI-powered performance tracking to tailor development strategies for each employee.
Develop a future-proof performance management strategy – Adapt to AI-enhanced workplaces, predictive analytics, and digital coaching tools.

Programme Outline

Day 1: Understanding Performance Management

Delivery Methods: Facilitator-led discussion, self-assessment, group exploration, game-based learning, case study analysis

Introduction to Performance Management – Defining performance management, its purpose, and its impact on team success.
Self-Assessment Activity – Identifying personal leadership and management styles.
The Performance Management Cycle – Understanding the cyclical nature of performance management.
Facilitator-Led Discussion – Embedding a performance culture within an organization.
AI-Powered Goal Alignment: How AI aligns individual KPIs with company objectives using data-driven insights.
Game-Based Learning: The Performance Puzzle – An interactive exercise demonstrating the interconnectedness of performance elements.
Group Exploration – Common barriers to effective performance management and how to overcome them.
Case Study Analysis – Reviewing real-world examples of successful performance management.

Day 2: Setting Clear Objectives and Expectations

Delivery Methods: Practical exercises, interactive discussion, role-playing, group work

SMART Goal Setting – Defining and setting clear, measurable objectives.
AI for Goal Optimization: How AI-powered performance platforms refine goal-setting based on past performance data.
Practical Exercise: Crafting SMART Goals – Applying the SMART framework to real work scenarios.
AI-Generated SMART Goals – Participants use AI-based tools to refine and optimize team objectives
The Ability vs. Motivation Matrix – Identifying different approaches to employee development.
Leadership Style Adaptation – Applying the ability/motivation matrix to real work examples.
Interactive Discussion – Aligning individual goals with organizational strategy.
Role-Playing Exercise – Setting objectives and gaining buy-in from employees.

Day 3: Delivering Effective Feedback and Performance Reviews

Delivery Methods: Interactive activities, peer coaching, case studies, practice sessions

What is Effective Feedback? – The characteristics of constructive feedback.
Judgmental vs. Behavioural Feedback – Ensuring objective and actionable feedback.
Interactive Activity: The Feedback Challenge – Practicing real-time feedback scenarios.
Providing Difficult Feedback – Key strategies and techniques.
AI & Real-Time Feedback Platforms: How AI-powered coaching assistants provide personalized, automated feedback.
Performance Reviews: A Six-Stage Process – Structuring and conducting successful reviews.
Practice Exercise: Conducting a Performance Review – Simulated review sessions with peer feedback.
AI vs. Human Feedback Comparison – Participants compare AI-generated performance feedback with human-based evaluations.

Day 4: Managing and Addressing Poor Performance

Delivery Methods: Group case studies, facilitator-led discussions, role-playing, practical exercises

Understanding Poor Performance – Root causes and early identification.
The Process of Managing Poor Performance – Step-by-step approach.
Group Case Study – Analysing a performance issue and proposing solutions.
Using the GROW Model for Performance Conversations – Structuring coaching discussions for improvement.
AI for Coaching Low Performers: How AI-powered coaching tools tailor action plans for employee growth and retention
Practice Exercise: Joint Problem-Solving with GROW – Role-playing coaching conversations.
AI-Powered Performance Coaching Simulation – Participants use AI-generated recommendations to structure a performance improvement conversation.
Facilitator-Led Discussion – Strategies for preventing poor performance from recurring.

Day 5: Driving Continuous Improvement and Team Performance

Delivery Methods: Practical exercises, interactive discussions, peer review, commitment planning

Ten Ways to Improve Team Performance – Exploring best practices.
Practical Exercise: Performance Improvement Plans – Developing a structured improvement plan.
Interactive Discussion – Overcoming common implementation challenges.
Action Planning – Identifying key takeaways and personal development areas.
Self-Critique and Peer Review – Reflecting on personal strengths and improvement areas.
Final Game-Based Learning: Performance Mastery Challenge – A competitive group exercise reinforcing key learning points.
Commitment to Action – Each participant defines their next steps and accountability plan.

This interactive training programme ensures that participants leave with a clear understanding of performance management principles, practical tools to apply immediately, and a roadmap for continuous improvement in their roles. By embedding these strategies into their daily management practices, organizations will see improved alignment, communication, accountability, and overall performance.